Mind the Enquiry Gap
UK automotive has a follow-up problem.
Impel analysed 300,000 interactions and mystery-shopped the Top 100 to reveal where margin leaks. Here is the data-backed blueprint for seamless sales.
- Substance over speed: 67% want same-day replies, but fast is not enough
- The midnight margin: 33% of buyers engage out of hours. Don't go dark
- Profit in persistence: 25% of deals land after 48 hours of silence
- Momentum, scaled: AI bridges the 24/7 capacity gap
Ready to bridge the gap between lead and lifelong customer?
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