More Than Half of 2025’s “Best Dealerships to Work For” Trust Impel AI
The results are in, and they tell a compelling story about the evolution of automotive retail.
Automotive News recently released its 2025 Best Dealerships to Work For list, recognizing 150 rooftops that create exceptional work environments for their teams. What caught our attention: more than half of these award-winning dealerships partner with Impel AI.
Let’s be clear: these dealerships didn’t make the list because of their technology stack. They earned recognition for their workplace culture, employee satisfaction, and leadership excellence. But here’s what’s worth noting: the most forward-thinking dealerships in our industry are increasingly choosing AI solutions and platforms to support their teams.
From Grinding Work to Meaningful Work
Talk to any BDC rep, service advisor, or sales consultant about their day, and you’ll hear the same frustrations: endless manual follow-ups, constant jumping between disconnected systems, repetitive data entry, unproductive low-value tasks, and chasing down customer information that should be at their fingertips.
These aren’t just inconveniences, they’re organizational drag that hinders performance and drives talented people out of the industry. When your best people spend hours on work that doesn’t leverage their skills, creativity, or expertise, something has to give. Usually, it’s morale. Often, it’s retention.
While technology may not be the sole driver of these dealerships’ collective success, the connection isn’t coincidental. Many of the dealerships on the Best Dealerships to Work For list have figured something out: when dealerships invest in technology that eliminates soul-crushing, repetitive work, something fundamental shifts. Teams are free and empowered to do more of what they do best: build relationships, solve complex problems, and deliver 1-on-1 customer experiences.
The Future of Dealership Operations
The dealerships on this list represent diverse markets, sizes, and brand portfolios. What they have in common is a commitment to creating environments where people thrive. In today’s resource-constrained, increasingly complex retail environment, that means equipping teams with AI that handles the monotonous at scale so they can focus on the meaningful.
Automotive AI doesn’t create great workplace cultures, dedicated leaders and engaged teams do. But when deployed thoughtfully, AI becomes the infrastructure and foundation that makes those cultures sustainable. It’s the difference between burning out on administrative tasks and unproductive activities—versus having the bandwidth to engage deeply with customers, train new hires, deploy creative strategies, engage in complex problem-solving, and actually manage time more productively and efficiently.
Looking Ahead
As more dealerships operationalize AI, a pattern emerges: the future of automotive retail isn’t about replacing human expertise, it’s about amplifying it. The dealerships leading the way understand that technology and people aren’t competing forces. They’re complementary ones.
Congratulations to all 150 dealerships recognized by Automotive News. You’re not just creating better workplaces, you’re showing the entire industry what’s possible.
Ready to see how AI can support your team? Let’s connect.