Impel and Audi of America expand partnership with full certification of Sales AI and Chat AI solutions
Audi of America has selected Impel to provide its award-winning Chat AI and Sales AI solutions to all dealers in Audi’s Tier 3 Digital Program.
Building on our existing certification for digital merchandising products including 360° WalkArounds, Video Tour, and Cars.com syndication, Impel now offers Audi dealers direct access to cutting-edge Automotive AI technology that delivers the industry’s most powerful and performant conversational experience.
Impel’s AI platform is purpose-built for automotive retail and features hyper-personalized, humanlike engagement, 24/7 responsiveness, sophisticated web chat and lead handling workflows, persistent long-term follow-up, and automatic appointment setting directly within dealership CRM systems. Impel AI can effectively respond to even the most complex inventory questions, and deftly handles trade-in and financing inquiries. Audi dealers can now manage leads much more efficiently, instantaneously engaging customer webchats and online leads with humanlike conversations while boosting sales team productivity and dealership operational efficiency.
Impel and Audi – an Automotive AI partnership that delivers results for dealers
Dealers like Audi Denver, have already seen remarkable improvements in business results with Impel AI. Impel’s generative AI solutions free up sales team capacity by automatically responding to every incoming online lead 24/7 via email and SMS text, engaging online shoppers with personalized conversations, answering VIN-specific questions, coordinating phone calls, and scheduling showroom appointments.
Impel’s Proven Success with OEMs
Impel has a long track record of collaboration with OEMs, tailoring certified Automotive AI solutions to meet their specific needs. Our partnership with Audi of America is just one example of how Impel works with manufacturers to develop seamless AI integrations and activations that drive brand compliance and consistency at scale while transforming dealership performance. Impel partners with OEMs to enhance the customer lifecycle at every touchpoint – including the digital showroom, webchat, sales processes, and the service experience. With Impel, OEMs can activate valuable CDP data and drive consistent brand experiences at scale, ultimately boosting business performance across their dealer networks.
As Impel continues to expand its leadership in the automotive industry, our commitment to delivering AI solutions that transform automotive retail for manufacturers, dealers, and customers alike has never been stronger. Reach out today to learn what Impel’s Automotive AI can do for your dealership and OEM.
_______________________________________________________________________________________________________
Learn more about Impel AI and Audi co-op opportunities by requesting a demo, or enroll in the Audi of America Tier 3 Digital Program directly today.
Not an Audi dealer? Impel works with many OEMs and dealers of all types and sizes. Let’s talk!
