Impel is driving the AI revolution in automotive—fueling seamless experiences, stronger relationships, and serious business growth. Our end-to-end AI Operating System unifies every touchpoint, empowering teams to move faster, work smarter and stay ahead.
What Our Customers
Are Really Saying
We build AI that works—but the real proof is in the feedback. Our customers are sharing how Impel helps them turn digital showrooms into revenue engines, and leads into loyal lifelong customers. Honest opinions with real insights, tangible impact, and results our customers see every day.
Impel AI is an amazing product!
Automotive AI that’s trusted by the industry and proven by results
Team Impel is a true pleasure to work with.
A great company to have in your corner!
More Great Feedback From Our Customers
State-of-the-art merchandising product suite.
"We've had customers actually thank the AI agent because it was the best customer service that they've received."
“We needed a way to keep up with the volume so our team could focus on what they’re really good at. Impel handles the follow-up, and our BDRs spend more time having real conversations with buyers who are ready to book an appointment. That means more live calls, more appointments, more conversions. That’s a win for everybody.”
"Impel AI just pays for itself in efficiency alone. It allows us to do more with less, which means a team that’s more productive and focused on delivering a high level of service to our customers, which builds loyalty and closes deals at a higher rate."
"Customers love getting those messages, because they don’t seem like they’re automated. At the same time, the sheer volume of what we’re able to do is mind-blowing. Now that we don’t have to worry about electronic communications anymore, we’ve turned our BDC agents into outbound call machines. The AI has freed up our employees to do things that matter more to the business in terms of customer connection and experience. I can honestly say, we were amazed at the results. The ROI of what we spent versus what we got is huge. The revenue increases we're seeing from getting customers back in our pipeline are huge."
