Impel Named to the 2026 Inc. 5000 List, Ranking Among the Top 50 Fastest-Growing AI Companies for a Second Consecutive Year Read More

What Success Sounds Like

From sales to service, industry leaders are rethinking the customer journey with Impel. Their results say it best.

Dashboard display showing sales metrics and conversion rates in a modern interface.
Close-up of a man with short dark hair and beard, wearing a black jacket, looking at the camera.

Branden Young, Bush Auto Place

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Rob Stewart, Ricart Buick GMC

Smiling woman with short dark hair wearing a denim jacket and necklace.

Jessica McQuillan, Central Maine Motors

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Austin Conroy, Rohrman Automotive Group

“Our online engagement has been completely transformed since implementing Impel AI. It’s like having a full-time concierge on our website 24/7. It handles thousands of leads a month, books appointments for our team, and gathers crucial customer information—all with humanlike fluency. Our staff is now free to focus on the leads that matter most and on building relationships—without the need to constantly babysit the chat or rescue conversations. And the results speak for themselves.”

Dan Sills
General Manager at Elder Ford of Tampa
Close-up of a man smiling while using a mobile device with a chat message about Toyota Tacoma TRD.

"Loving the volume of appointments. If Meghan (Sales AI assistant) was a person she’d out sell all of my sales reps on the floor. Absolutely thrilled with everything so far.”

Priority Honda
Woman reading a message on her phone about Chevrolet Silverado cargo area and test drive.

"Impel has really allowed our sales and service teams to be more efficient in managing the total customer lifecycle from the time they get the initial lead to selling the vehicle, and then ultimately servicing that vehicle. We've been able to continue to scale growth. We've been able to uncover more opportunities to sell and service more vehicles. It’s just an incredible solution every dealership needs to have."

Christopher Legg
Digital Performance & Marketing Manager at Ourisman Ford
Notification about upcoming 5K tire rotation appointment for customer named Amanda.
"Discovering Impel AI was a turning point for us. It really bridged the gap between our time-tested practices and the demands of today’s always-on, connected world. Because of Impel’s automation, efficiency, and humanlike experience, we’ve been able to uphold our commitment to superior customer service while scaling operations and improving team efficiency."

Casey Goodnight | Internet Director at Passport Auto Group

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