The David Spisak Show with Devin Daly

Devin Daly, CEO and Co-Founder of Impel, joined David Spisak’s podcast to discuss how AI is taking on the role as the central hub, or “brain”, of modern dealerships. The pair discussed Impel’s Agent Knowledge Bank, built on the industry’s first Retrieval Augmented Generation (RAG) system. This technology lets dealers customize their AI Agent with real service scenarios, FAQs, and operational insights.

Devin shared how this innovation goes beyond automation, helping dealers streamline operations, enable smart, context-aware conversations, and deliver personalized customer experiences at scale. Watch the episode to learn how forward-thinking dealers are using AI to create seamless, high-touch experiences while staying efficient. Read more about the latest in automotive AI on our blog: https://impel.ai/blog/the-ai-brain-that-listens-learns-and-turns-leads-into-lifelong-customers/