Former Cox Automotive and LivePerson Executive Skip Dowd Joins Impel as Senior Director, Partnerships | Read More

Former Cox Automotive and LivePerson Executive Skip Dowd Joins Impel as Senior Director, Partnerships | Read More

Impel Blog

2023 Heart of the Company

Ryan Leslie & Kerstin Todd, AWA Awards Ceremony We’re thrilled to announce Bruce O’Brien as the winner of Impel’s 2023 Heart of the Company Award! This prestigious peer-selected award is given to the person who best exemplifies the company’s core values of Grit, Energy, Relationships, Results, Inventiveness, and Curiosity every single day.

Bruce was one of Impel’s first employees, and he has played an instrumental role in building the company’s culture and success. As Vice President of Sales, Bruce has made lasting contributions to the company, helping build the foundation for long-term business growth, organizational expansion, and meaningful customer relationships. But what makes Bruce special is his impact not just on the business, but on our culture and our people in areas both big and small. He constantly inspires all of us to embrace our values, increase our collaboration, foster strong relationships, and relentlessly pursue outstanding results. He makes a big impact across the organization – yet he also takes personal and company pride in even the smallest details. As one team member shared, “Bruce loves this company and does whatever is needed to make sure we’re successful – whether that’s cleaning the kitchen, watering plants, offering inspirational stories, or making sure everyone is recognized for the great things they do.”

There is no question that Bruce’s dedication and willingness to support our people have earned him the respect and admiration of the entire team. And, with his retirement coming up in March, there is no better send-off than winning this award which succinctly expresses how Bruce embodies Impel heart and soul. As another teammate observed,  “Bruce represents everything that we stand for as a company. He is a true role model for all of us and I can’t think of a more fitting tribute as he prepares to drive off into the sunset than to bestow upon him the honor of being named Heart of the Company.”

Congratulations, Bruce, on this incredible honor! Your dedication to Impel and commitment to our core values have made Impel the company it is and helped shape each and every one of us. We’re all grateful for your guidance and friendship and wish nothing but the best for you in your well-deserved retirement.